Store Policy
Welcome to our store. By purchasing from us, you agree to the following terms and conditions.
Shipping Policy
We process all orders within 1–3 business days.
Estimated delivery time is 12–15 business days (excluding Saturdays and Sundays), depending on your location.
Please note that delivery times may vary due to customs processing, carrier delays, or other external factors outside our control.
You will receive a tracking number once your order has been shipped.
Refund Policy
Customer satisfaction is important to us.
Due to the logistical nature of our fulfillment process, we do not accept physical returns or product exchanges.
If you experience an issue with your order, please contact us at:
support011022@gmail.com
Eligible issues for a full refund include:
If your order has one of the issues listed above, please contact us within 7 days of delivery (or in the case of non-delivery, within a reasonable timeframe after the estimated delivery window).
To help us process your request quickly, we may ask for supporting evidence such as photos, videos, or order details.
Approved refunds will be issued as a full refund to your original payment method.
No physical return of the product is required.
Please note:
Refunds are provided only for legitimate order-related issues as described above.
Order Changes & Cancellations
Orders may be modified or canceled within 12 hours of purchase.
After this period, your order may already be processed and cannot be modified or canceled.